Shipping and delivery

 

Shipping and delivery

  • Currently, Singapore postal services have been suspended to the United States of America. For orders to USA, please contact us.

    Personalized orders are normally dispatched around 3-10 working days from payment confirmation, depending on part availability (please refer to the product page for more accurate information on delivery times).
  • Please contact us for rush orders before placing an order. We will do our best to accommodate, but cannot guarantee we can meet your time frame.
  • Largers order may take a longer time to be ready. Pls contact us about bulk purchases before placing an order.
  • Shipping times vary depending on your location. Here are estimates for non-peak periods:

Local Shipping (Singapore)

SG$7.00 for orders up to 2kg 

Free for orders above SG$60.00 (excluding custom projects)

Free self collection at The Children’s WorkLab, Forum The Shopping Mall, Orchard

Around 2-5 working days

International Shipping (worldwide except USA & Africa)

Charges will be reflected on check-out page. Please check below for references.

Around 5-20 working days


Destination

Weight band (g)

(Max weight: 2kg)

Postage Rate

(Singapore Dollars $)

Zone 1
Malaysia & Brunei

0 - 250g

SG$9.00

251 - 500g

SG$12.00

501 - 1000g

SG$16.00

1001 - 2000g

SG$27.00

 

Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)

 

0 - 250g

SG$12.00

251 - 500g

SG$18.00

501 - 1000g

SG$35.00

1001 - 2000g

SG$50.00

Zone 3
Australia, Japan, New Zealand,
Canada, Mexico & rest of the world (except USA & Africa) 

 

0 - 250g

SG$16.00

251 - 500g

SG$23.00

501 - 1000g

SG$39.00

1001 - 2000g

SG$71.00

We would not be responsible for any shipment delays due to mail services or customs clearance as there are circumstances beyond our control.

Please contact us for expedited shipping options with tracking information for rush orders.