Shipping and delivery
SHIPPING AND DELIVERY
- Personalized orders are normally dispatched around 3-10 working days from payment confirmation, depending on part availability (please refer to the product page for more accurate information on delivery times).
- Please contact us for rush orders before placing an order. We will do our best to accommodate, but cannot guarantee we can meet your time frame.
- Largers order may take a longer time to be ready. Pls contact us about bulk purchases before placing an order.
- Shipping times vary depending on your location. Here are estimates for non-peak periods:
|
Local Shipping (Singapore) |
SG$5.00 for orders up to 2kg Free for orders above SG$60.00 (excluding custom projects) Free self collection at The Children’s WorkLab, Forum The Shopping Mall, Orchard |
Around 2-5 working days |
|
International Shipping (worldwide except Africa) |
Charges will be reflected on check-out page. Please check below for references. |
Around 5-20 working days |
|
Destination |
Weight band (g) (Max weight: 2kg) |
Postage Rate (Singapore Dollars $) |
|
Zone 1 |
0 - 250g |
SG$3.50 |
|
251 - 500g |
SG$4.50 |
|
|
501 - 1000g |
SG$6.50 |
|
|
1001 - 2000g |
SG$11.50
|
|
|
Zone 2
|
0 - 250g |
SG$4.50 |
|
251 - 500g |
SG$8.00 |
|
|
501 - 1000g |
SG$13.00 |
|
|
1001 - 2000g |
SG$24.00 |
|
|
Zone 3
|
0 - 250g |
SG$5.50 |
|
251 - 500g |
SG$10.50 |
|
|
501 - 1000g |
SG$17.50 |
|
|
1001 - 2000g |
SG$33.00 |
- Due to the current covid-19 situation, shipping and delivery times may take longer than usual.
- We would not be responsible for any shipment delays due to mail services or customs clearance as there are circumstances beyond our control.
- Please contact us for expedited shipping options with tracking information for rush orders.