Shipping and delivery

Shipping and delivery

  • Personalized orders are normally dispatched around 3-10 working days from payment confirmation, depending on part availability (please refer to the product page for more accurate information on delivery times).
  • Please contact us for rush orders before placing an order. We will do our best to accommodate, but cannot guarantee we can meet your time frame.
  • Largers order may take a longer time to be ready. Pls contact us about bulk purchases before placing an order.
  • Shipping times vary depending on your location. Here are estimates for non-peak periods:

Local Shipping (Singapore)

SG$5.00 for orders up to 2kg 

Free for orders above SG$60.00 (excluding custom projects)

Free self collection at The Children’s WorkLab, Forum The Shopping Mall, Orchard

Around 2-5 working days

International Shipping (worldwide except Africa)

Charges will be reflected on check-out page. Please check below for references.

Around 5-20 working days

Destination

Weight band (g)

(Max weight: 2kg)

Postage Rate

(Singapore Dollars $)

Zone 1
Malaysia & Brunei

0 - 250g

SG$3.50

251 - 500g

SG$4.50

501 - 1000g

SG$6.50

1001 - 2000g

SG$11.50

 

Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)

 

0 - 250g

SG$4.50

251 - 500g

SG$8.00

501 - 1000g

SG$13.00

1001 - 2000g

SG$24.00

Zone 3
Australia, Japan, New Zealand, USA, Canada,  Mexico & rest of the world (except Africa) 

 

0 - 250g

SG$5.50

251 - 500g

SG$10.50

501 - 1000g

SG$17.50

1001 - 2000g

SG$33.00
  • Due to the current covid-19 situation, shipping and delivery times may take longer than usual.
  • We would not be responsible for any shipment delays due to mail services or customs clearance as there are circumstances beyond our control.
  • Please contact us for expedited shipping options with tracking information for rush orders.