Shipping and delivery
Shipping and delivery
-
For USA orders, a 12.5% Tariff invoice will be sent after your order is received. Orders will only be processed after the Tariff invoice is paid.
- Orders to the EU countries are suspended until further notice. This is due to the unreasonable PPWR law passed by the UE.
-
Personalized orders are normally dispatched around 3-10 working days from payment confirmation, depending on part availability (please refer to the product page for more accurate information on delivery times). - Please contact us for rush orders before placing an order. We will do our best to accommodate, but cannot guarantee we can meet your time frame.
- Largers order may take a longer time to be ready. Pls contact us about bulk purchases before placing an order.
- Shipping times vary depending on your location. Here are estimates for non-peak periods:
|
Local Shipping (Singapore) |
SG$7.00 for orders up to 2kg Free for orders above SG$60.00 (excluding custom projects) Free self collection at The Children’s WorkLab, Forum The Shopping Mall, Orchard |
Around 2-5 working days |
|
International Shipping (worldwide except USA & Africa) |
Charges will be reflected on check-out page. Please check below for references. |
Around 5-20 working days |
|
Destination |
Weight band (g) (Max weight: 2kg) |
Postage Rate (Singapore Dollars $) |
|
Zone 1 |
0 - 250g |
SG$9.00 |
|
251 - 500g |
SG$12.00 |
|
|
501 - 1000g |
SG$16.00 |
|
|
1001 - 2000g |
SG$27.00
|
|
|
Zone 2
|
0 - 250g |
SG$12.00 |
|
251 - 500g |
SG$18.00 |
|
|
501 - 1000g |
SG$35.00 |
|
|
1001 - 2000g |
SG$50.00 |
|
|
Zone 3
|
0 - 250g |
SG$16.00 |
|
251 - 500g |
SG$23.00 |
|
|
501 - 1000g |
SG$39.00 |
|
|
1001 - 2000g |
SG$71.00 |
We would not be responsible for any shipment delays due to mail services or customs clearance as there are circumstances beyond our control.
Please contact us for expedited shipping options with tracking information for rush orders.